Are You Getting an Error Accessing CRM via ADFS 3.0?

Have you ever attempted to access Microsoft Dynamics CRM via ADFS 3.0, and encountered an error like the one below?

“An error occurred. Contact your administrator for more information.”

Using ADFS 3.0 and accessing CRM will result in the error you see above. This is due to the way ADFS 3.0 handles security—it doesn’t utilize IIS anymore. To resolve the error, follow these steps:

1. Open your ADFS 3.0 management console and click Authentication Policies, then click Edit.
   
2. Make sure you have the sections highlighted in the screenshot below checked within your security settings.
   
3. Restart ADFS service and attempt to access CRM again.

That’s it! Of course, if your issues persist, you can always contact the pros at PowerObjects for help.

Happy CRM’ing!

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